In the 1940's Mercedes and BMW developed a Paintless Dent Removal (PDR) system to repair small dents created during the manufacturing process. Although PDR disappeared in the factories with manufacturing improvements, it has made a strong comeback due to dealership demand. During the mid 1980's entrepreneurs embraced this PDR system and reintroduced the method to the commercial market place. The paintless dent removal system was introduced to Canada by U.S. firms running dent techs into hail stricken areas. These "hail chasers" introduced their methods to interested individuals who set up companies of their own to offer Canadians PDR services. Although well established in the United States, PDR is starting to blossom in the Canadian market. Paintless dent removal is the favorite repair methods of insurance companies and car manufacturers alike.

Paintless dent removal (PDR) is an industry-recognized repair process. Many car manufacturers endorse it and use it for existing customers or on resale vehicles. The only dent removal practice that maintains the original surface and finish without any cracking, chipping, or need for repainting.

It is a mobile service that can be done at customer’s home, office or dealership workshop. By appointments, the technician will be travelling with their tools. The hours of operation varies depends on the need of the customer from Monday to Saturday. Customers can call, email or contact via website 24/7.

Paintless dent removal, also known as PDR, is a powerful set of techniques that repair shops can use to fix dents in your car or truck. PDR can fix dents as large as a football. 
When customers first learn about PDR, they are often blown away by its advantages:

Depending on the tools, techniques, and auto technician skills deployed, PDR can eliminate dents without sanding, filler, or painting over the dent. Paintless dent repair was once the province of a few specialized auto shops. Today, it is being heralded by large auto insurance companies, repair shops, and a growing legion of satisfied
customers, all of whom swear that the process marks a watershed event for the repair industry.
This isn’t to say the traditional body shop techniques are irrelevant. Indeed, paintless dent repair
is not necessarily the only or best solution.
PDR may not be appropriate in the following conditions:

If the paint on your car or truck is cracked;

If you have a dent near a panel’s edge;

If you are trying to repair an older vehicle (made before 1990);

If you have extremely large dents or complicated damage.

PDR requires patience, proper technique, and powerful technologies. Your technician will
massage the warped metal back to normal using specialized tools — similar to how a masseuse
might massage away a knot in your back.